How to Make Better Decisions Under Pressure | Ben Banks | Isha Taneja

Jan 30, 2026
Isha Taneja

Ben Banks, shares leadership lessons on humility, timing, and listening to build trust and execute under pressure.

Meet Ben Banks — Leading with Humility, Timing & Trust Under Pressure

Ben Banks, President & CEO of BNSF Logistics, is a leader shaped by real operations—where safety, timing, and execution decide outcomes. His career began on the front lines at BNSF Railway as a trainmaster, leading highly experienced teams who knew more than he did.

On The Executive Outlook, Ben shares a simple leadership truth: you don’t earn trust by pretending to have all the answers. You earn it by listening, asking better questions, and following through. He also explains why even smart projects fail—missed timing, rushed judgement, and weak observation.

Ben’s approach is steady and practical: stay humble, align people early, read signals, and execute with discipline when the moment is right.

Meet Isha Taneja

CEO, Complere Infosystem | Editor-in-Chief of The Executive Outlook | Data Storyteller | Business Strategist

“Decisions that win are built on accurate and timely insight, not on data overload.”

Isha Taneja is the CEO of Complere Infosystem, a leading data engineering and analytics company that helps organizations turn messy data into business-ready insights. As Editor-in-Chief of The Executive Outlook, she curates bold stories and sharp perspectives from leaders shaping the future.

Whether she’s working with clients on digital transformation or sharing authentic leadership stories, Isha’s mission is simple: